Policy 04 / 04 Corrections & complaints
Corrections and Complaints
How to report an error and how our newsroom reviews, corrects and responds to complaints.
Eagle Eye takes accuracy seriously. If we get something wrong, we want to know so we can correct it promptly and openly.
Report a correction
Use the Contact page and choose “Editorial enquiry”, email Theeaglenews@yahoo.com, or call 07017138501. Please include the story headline or link, the specific passage you believe is wrong, the correct information and, where possible, supporting evidence.
What happens next
- We acknowledge corrections as soon as practicable, normally within two working days.
- We review the story and the evidence, and may contact you for clarification.
- If a correction is warranted, we update the story and add a clear correction note stating what changed and when.
- If we do not agree that a correction is needed, we explain our position.
Complaints
Complaints about accuracy, fairness, privacy or editorial conduct should be sent through the Contact page with “Complaint” in the message. Please include your name, contact details, the story or material concerned and the outcome you are seeking. We aim to respond within five working days.
Legal and regulatory routes
These procedures do not limit any legal right you may have. Where applicable, you may also raise a concern with the relevant Nigerian media or regulatory body.
Contact
Email Theeaglenews@yahoo.com, use the Contact page or call 07017138501.
This page describes Eagle Eye’s own practices. It is not legal advice.